INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the images shown. However, there may be slight variations in color due to different lighting and screen settings. Rest assured, every product is crafted with the same attention to detail and quality that you see in the photos.

How long does delivery take?

Here’s an updated answer for the delivery question:

### **How long does delivery take?**
Delivery typically takes 7 to 14 working days, depending on your location. For local orders, it may take less time, while international orders can take closer to the full 14 days. We will provide tracking details so you can stay updated on your order’s progress.

How can I return an item?

We accept returns and exchanges within 7 days of delivery, provided the item is unused and in its original condition. Please note that custom-made orders are non-refundable.

Do you offer customizations?

Yes, we offer minor customizations such as adjustments in size or minor design alterations. For specific requests, please contact us directly, and we’ll try our best to accommodate them.

How can I place an order?

You can place an order directly through our website or Instagram and Facebook pages by following the checkout process or messaging us with your selected items.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS